Services

IT Support Service Agreement (SLA)

Quartet Tech provide Managed IT Support Services Agreements to ensure your investment is well maintained and protected. Our contracts are based on a flat fee structure to ensure you don’t have any unexpected cost associated with managing and maintaining your IT Systems. Our Managed Support Services benefit organizations by reducing downtime and improving the security and availability of their IT Systems. With our Managed Support Services Agreement, we guarantees a priority response with unlimited remote and onsite technical support for covered equipment. Our goal is to dramatically reduce your total cost of technology ownership and maintenance while achieving maximum uptime.